Audi A6 Owners & Service Manuals
Audi A6 Typ 4G (2011–2018) Workshop Manual / Electrical System / Communication / Infotainment System / Multimedia System Control Head -E380-, Removing and Installing

Audi A6 Typ 4G: Multimedia System Control Head -E380-, Removing and Installing

Multimedia System Control Head -E380-, Removing and Installing, QW1

The Multimedia System Control Head -E380- (QW1) is located in the center console at the front.

Removing

- Turn off the ignition and all electrical consumers and remove the ignition key.

Four spring tabs hold the Multimedia System Control Head -E380- in the center console.

  Caution

The surfaces can get scratched very easily.

Carefully mask all surfaces and parts!

Vehicles with Automatic Transmission

- Remove the selector lever handle. Refer to → Rep. Gr.37; Selector Mechanism; Selector Lever Handle, Removing and Installing/ → Rep. Gr.34; Selector Mechanism; Selector Lever Handle, Removing and Installing.

Vehicles with Manual Transmission

- Remove the gearshift knob with the shift lever boot. Refer to → Rep. Gr.34; Selector Mechanism; Gearshift Knob, Removing and Installing.

Continuation for All Vehicles

- With both hands, reach into the opening and remove the Multimedia System Control Head -E380--1- with a jerk upward -arrows- from the center console -2-.

  Caution

Pay attention to the different wire lengths to the connectors!

- Release and disconnect the connector from the back of the Multimedia System Control Head -E380-.

- Remove the installed switch. Refer to → Electrical Equipment; Rep. Gr.96; Controls; Overview - Center Console Controls.

Installing

- Install in reverse order of removal.

A91-11748

Multimedia Control Head 2 -E499-, Removing and Installing

Special tools and workshop equipment required

  • Trim Removal Wedge -3409-

The Multimedia Control Head 2 -E499--1- is located inside the rear center armrest.

Removing

- Turn off the ignition and all electrical consumers and remove the ignition key.

- Fold the center armrest down and back.

  Caution

The surfaces can get scratched very easily.

Carefully mask all surfaces and parts!

A91-12052

Spring clips attach the -1- the Multimedia Control Head 2 -E499--2- to the rear center armrest.

A91-11571

- Starting at the back -arrow-, press the Multimedia Control Head 2 -E499--1- out of the rear center armrest using the Trim Removal Wedge -3409-.

- make sure that the spring clip -arrow- is tightly secured.

  Caution

The surfaces can get scratched very easily.

Carefully mask all surfaces and parts!

- Unlock and disconnect the connector on the back of the Multimedia Control Head 2 -E499--1-.

Installing

- Install in reverse order of removal.

  Caution

The surfaces can get scratched very easily.

Carefully mask all surfaces and parts!

A91-12051

Touchpad Control Module -J929-, Removing and Installing, UJ1

The Touchpad Control Module -J929- (UJ1) is located on the bottom of the Multimedia System Control Head -E380-. It cannot be replaced alone.

If faulty, then the Multimedia System Control Head -E380- must be replaced. Refer to → Chapter "Multimedia System Control Head -E380-, Removing and Installing, QW1".

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